A gift to your family, sparing them hard decisions at an emotional time.
What People Say
What People Say
WHAT PEOPLE ARE SAYING ABOUT CHAPEL OF THE VALLEY (formerly Telford's)
Dear Rick and Ann,
How do we begin to thank you for all that you have done for our family? Our mother’s passing was such a devastating loss, but your kindness, thoughtfulness and prayers have helped us to begin the healing process. The compassion you provide to your profession is truly amazing. We all feel as if we were treated like family and for that we are grateful.
Want to express my sincere thanks for all of your help, efforts and expertise with the burial. Can’t tell you how much I appreciate your support on something that was overwhelming for me to solve. You have always been there for us. Thank you for your friendship & support.
Dear Rick, Brady & “my Telford’s family”
How to truly thank you for the overwhelming feeling of being “scooped up”, carried & lovingly cared for as we navigated the waters of Daddy’s eternal journey to heaven, leaves me without adequate words. We love you & are forever grateful for the gift God gave you to make a difficult time peaceful & smooth.
Rick, Thank you so much for your kindness, hugs and expertise when making the funeral arrangements for Dad. Your help made an overwhelming situation manageable and less stressful… Thank you for all you do.
Rick & all
Thank you all for your professional and personal services… The service was beautiful. I believe that he would have been very pleased with everything you and the family did. We gave him a great sendoff.
Dear Rick and team at Telford’s – On behalf of family and friends, thanks for your comforting and gracious support before and during the service to farewell our dad. You have eased our sorrow.
Thank you for all of your help & concern in helping me with his passing. You have created good memories for me, especially when we first met.
Rick and Telford staff
Thank you so much for your kindness and love during this difficult time… just know you were special to him. Thanks for everything!
Dear Rick & Telford’s family – On behalf of my entire family, I would like to send heartfelt thanks to you for your kindness, compassion and professionalism in taking care of our Dad. From the pre-arrangement meeting to the burial… and everything in between, you have been exemplary in showing genuine compassion. Thank you!
Thank you so very much for your part in providing a beautiful service and tribute to our father… Your care and guidance through this stressful and emotional time was invaluable – Thanks so much for being there for us in our grief.
Thank you for your help and caring during our most recent tribulations. A very hard time was made easier by your staff and we appreciate it very much.
Dear Rick and staff,
We can’t begin to thank you for everything you did to help us through this difficult time. You are truly angels in our eyes. Thank you so much!
Dear Rick and Telford’s Team,
Thank you for your kindness and direction during this difficult time. We all felt a sense of comfort knowing you were there.
Dear Telford’s Chapel of the Valley,
Thank you again so very much for your services and for the caring, compassionate way you handled the arrangements for her graveside memorial. We truly appreciate all you did. Many blessing to you!
Dear Russ, Rick & staff,
On behalf of my family I want to thank you for everything you did and how polite your staff. Thank you Russ, I truly enjoyed the hours spent talking to you. I love to visit with people. You’re very polite.
Dear Funeral Home
Thank you… People perform well when allowed to figure out the best. Starting out with thank you was a special treat. God bless all the efforts.
Sorry this took so long. Thank you for all your help & caring. You do a wonderful job.
Rick - Many thanks to you and your staff for all the outstanding work you provided in these events, and for your most comforting manner, respect, and compassion! Peace be with you.
The Telford Group – Russ & Rick,
Thank you very much for taking care of … when he passed, and the professional way you handled everything. The memorial flyers were very nice. And also thank you for the generous discount on his cremation. He will be missed! Thanks again.
Thank you for your good services on behalf of my sister … and all of us in her family. I really appreciate how well you and others at Telford’s do their jobs. It made the entire process go smoothly and feel as good as a memorial service and burial can.
Russ – Thank you so very much for making something I have known would happen not seem as bad as I was so sure it would be. I know Mom had a good life and she was in a great deal of pain. No one should stay in such pain. God bless you for all of your help. Thank you for taking such wonderful care of my “Mom”, my “Friend”!!
Thank you for helping Mom and me after the passing of … It was a comfort to both of us to know you cared on a personal level as well as professional. Also, on a personal note thank you so much for the American flag in honor of my dad. It may seem insignificant to some, but it means the world to me.
Dear Rick & Family,
You were a gift from God at the most painful time of my life and I thank you from my heart! I felt like we were family, you took such good care! God Bless you!
Dear Russell ~ Sending you this picture of Mom gives me the opportunity to Thank You for all that you've done for Dad and I during this heartbreaking time since we've lost her. Making arrangements to say a final goodbye is so difficult… Your kindness, compassion, respect for my father and his wishes, and gentle guidance has made this whole process easier to bear ~ and I will never be able to Thank You enough.
Rick, Brady, Ann and staff,
Thank you so much for all the kindness you gave to me. The love you gave … and his service, it was beautiful. It will always be in my heart, your love and kindness. Thanks so much.
Russell & Telford Chapel employees,
Thank you so much for all of your help and taking care of everything that needs to be taken care of. We really appreciate all that you are doing and for all of your kind words.
Russ – Many thanks for your caring and friendly help during the past couple of months. The service provided by Telford’s is complete and wonderful… Thank you again for all you do.
Rick – Thank you for your pastoral work which you do so well. The way my family were treated by Telford’s, by you and all your team was nothing short of incredible. …you do a WORLD CLASS job with people and their families…
I appreciate all you do for our families and community. God’s richest blessings to you all.
Rick & Staff,
Thank you for your patience & caring spirit that made the process of planning our mother’s funeral less stressful, and for taking care of things at the church.
Just a note to thank you guys so much for all you did in helping with our dad… You were so helpful and caring – and everything just seemed to go perfect from start to finish. So glad you were there for us during this sad time! Thanks for being a blessing to us!!
Thank you for all your help with mom’s funeral arrangements. Mom looked peaceful, the chapel was beautiful, and the service was really touching. I believe my whole family was very pleased. We all thank you.
Just to thank you for the excellent service you provided… We are still talking about it. Thanks again.
Thank you for being there for us at our time of loss. We appreciated your service and guidance through the process.
You did a wonderful job!
Dear Rick & staff,
Thank you for taking such good care of our mother… I have always known that calling on you put my beloved parents in good & loving hands for their final days before burial. But I also want to thank you for your thoughtful dealing with me as well. It is a difficult time when losing a parent & your quiet caring is so appreciated.
On behalf of our family, I am sending special thank you’s!! We so appreciated all you did, and who you are. You went above and beyond, especially helping [him] with the particular details of Mom’s journey! He is sincerely grateful and wants you to know how your encouragement and support helped carry him along!
I want to thank you for everything you did for us, and your staff.
So sorry to be delayed in sending my appreciative words to you!! The last 6 weeks were lived a little on adrenalin and coming home finally has given my brain a chance to settle. But both my daughter and I want to tell you what a great person you are. Even after knowing you for so little time, we both felt the compassion and empathy that was genuinely "you" and wanted to acknowledge it. At a time when I was so consumed with Mom's care and wanting her wishes to be honored, you were there and completely satisfied our longings. And that seemed to be just the beginning. I became immediately confident inyour abilities and trusted your skills wholeheartedly! Thank you for accepting the vocation that you are in! You allow families to "celebrate the life" of the ones we love and our gratitude cannot be expressed enough. Please know that the entire family was so happy with Mom's care; her appearance of calm solitude was only due to your expertise and professionalism!! If you ever need an additional recommendation (though I doubt you will) please don't hesitate to ask! Thank you again for the compassion, professionalism, confidence, and sincere kindness we were shown.
Just a note to you and your folks at Telford’s; you did great as usual! … the service at the Tahoma National was terrific. What a neat place! Thanks again for your professionalism and friendship.
Rick, Ann & Brady
Thank you so very much for the beautiful flowers. Your thoughtfulness means so much more than words can ever say. Also thank you for doing such a wonderfulservice!
Dear Rick, Ann & Brady,
Thank you so much for the wonderful job you did on the services and for the beautiful flower arrangement. It meant so much to us.
THANK YOU Russ and staff
Your courtesy kindness detail without which you never did fail our family appreciates you.
Dear Rick and staff,
Thank you for everything you did for me at the loss of my son… Especially for the real warmth & caring, for promising to take good care of him and Rick for your spiritual counsel and comfort when I was so lost in my grief. May God continue to use you for His glory and the comfort of others.
Thanks so much for your assistance & compassion during this time.
Thank you again for your kindness and understanding during this difficult time in my life. You are greatly appreciated!
Thank you for your service and patience – everything went very well.
Again we would like to thank you for the wonderful care and compassion you provided to us and my mother. You have a tough job!
Dear Rick and staff at Telford’s,
Thank you for all of your caring help and consideration during our time of sadness (bittersweet – as not without hope in Christ!) at Mom’s passing.
Rick and family
We want to thank you for all your help with the funeral. It is wonderful to have someone take care of the arrangements during this stressful time. You were great. Thank you for taking time in December to help pre plan for this event!
Dear Rick and staff,
Just a little note to let you know how much we appreciated all your thoughtfulness and help with the memorial service and all the arrangements. It was a very nice service and we think “Grampa” would have thought so too. Thanks so much.
Rick, Brady & staff
Thank you for your loving attention in the care of my mother… You made a rough time a lot easier. I am always impressed with the way you work with us to make this journey as unburdened and easy as possible.
Rick, Ann & Brady – Thank you so much for the awesome service, your generosity and kindness throughout the service. We so appreciate you and love you very much!! What a blessing you are!!
Rick & Ann,
What a lovely tour and how good I feel about everything! You two are a super-great team.
Thanks so much for your help. Our family greatly appreciates your efficiency, professionalism, compassion and kindness during this very sad and tragic time.
Dear Rick, Ann and Brady,
At times like this, one can’t believe how fragile life is. We are finding strength in faith, friends and family like you. Yours always touched us in a special way and will be remembered for making a positive difference… Thank you for all the special touches to make the day an honorable event!
Dear Rick & Telford’s,
Thank you so much for all the help & support that was so kindly given to me. I so appreciate your patience and guidance as I worked on the funeral. Your kindness and consideration will be remembered. She looked great and I really appreciated your diligence with her body in making sure everything looked good.
I just wanted to send a quick Thank You. Your staff helped us through the difficult process of honoring and saying good-bye to three of our parents this past year. Your grace and understanding was so comforting as well as helping with all of the specifics and details that needed to be addressed. All was greatly appreciated.
Russ & staff – Thank you for the lovely service, care, kindness & even humor. My mom would have been very pleased, as we were, with all the staff at Telford’s. May God bless
Dear Rick, Brady & all from Telford’s,
We cannot thank you enough for your compassionate care of our mother & grandmother… Her service was beautiful, beyond our expectations. Rick, your willingness to be flexible & meet our needs was so kind. You really have been called by God to serve those with a loss & we feel honored to have met you. Brady you are cherished beyond words. Your quiet but caring demeanor helped us so much. We will treasure the video of our mother forever. All of you at Telford’s are a blessing to so many in our community. We are so fortunate to have you.
Dear Rick & Ann,
This morning’s service once again reminded me why I so much enjoy working with Telford’s Chapel of the Valley. Your entire staff so authentic, caring and efficient. It really bothered me that I hadn’t washed my car. The fact Shone would offer to do that during the service was more than just thoughtful; it was overwhelming. As we traveled to the cemetery, Brady was courteous enough to pull the coach over when he realized many out-of-towners in the procession had been stopped by a light and wouldn’t know the route. It’s this attentiveness to details that makes such a difference and truly displays that you care. Thanks for taking such good care of grieving families. You have a great staff! God bless you all!
Hi Rick, I just want to thank you for being just the way you are, so warm and approachable. I don’t know how you do this day after day, but I hope what feeds your soul continues. My husband’s family was most fortunate to have you.
My family and I want to thank you for your kindness & compassion for us. We all felt so comfortable with you taking care of our decisions. Your kindness really helped us. You are a blessing in your work. I know [he] is with our Heavenly Father and I will miss him so very much, but no more pain for him. God bless you in your work. Thank you again.
Russ – You are such a blessing to so many families! Keep up the wonderful work!
Thank you for everything you did for us after the loss of our Dad… YouaretheBest…
Rick, Brady, Ann etc.
My family and I wish to express our appreciation to you and your staff for the professional and personal attention you extended to ease our final tribute… Thank you very much.
Dear Rick & staff: We can’t thank you enough for all your help to us at the time of our Dad’s death. The funeral was handled perfect. Your love, thoughtfulness and kindness are so appreciated. May God bless you all for all you give to others in their time of need…
Dear Rick, Brady & all the Telford’s staff,
Thank you so much for being there and taking such good care of dad. We appreciate all you did, and know how much he meant to you. Please know you meant a lot to him, also!
My family and I want to thank you for everything you have done for us after the loss of my parents. You went above and beyond everything. It is nice to know that there are people out there that still care about others.
Thank you so much for all your help and support in planning my Dad’s service. We were so pleased with everything and happy that the service shared the memories from the photomontage Telford’s created. Thank you so much for your support, professionalism and caring words during this difficult time. I truly appreciate your patience and for helping us through this.
Thank you for making a difficult time in my life much easier. You and your staff were outstanding. Love & prayers…
Thank you for your kindness and making it work so well! God bless you.
Dear Rick and staff,
Thank you so much for your compassion and taking care of our Mother.
Dear Rick, Ann and staff;
Thank you for all the love, kindness and patience you showed us during a rough time. She looked so good, and we thank you for the care and time you took to make her special. God has given you all a special gift. God bless!
Thank you so much for the beautiful flowers, friendship, love and most of all, helping make this as “bearable” as you did.
Thank you so very much for all your help. We are getting along OK.
Dear Russ – Thank you so much for your kindness. You made this so much easier for me, and I am so thankful. I am truly blessed to be surrounded by such wonderful family and friends.
Thank you for all your support during this most difficult of times.
I am so impressed with all the services and on line products available for families and their loved ones and friends! I have been to many services at Telford's and hope to plan mine through you as well!
Words cannot convey the gratitude I have for your friendship… The family & I were pleased with your services.
Dear Rick & Brady,
Thank you for helping us with [his] memorial service. A special thanks to you Rick for going to Seattle… And a special thanks to you Brady for the lovely video…
Thank you for all that you’ve done for us in our time of need. We couldn’t have done it without you.
Rick – Once again I find that words are inadequate to express my gratitude for all you have done – Couldn’t have gotten through this without you.
Dear Rick, Ann, Brady and all staff at Telford’s Chapel of the Valley,
From the moment we first came to Telford’s Chapel of the Valley, we knew we were entrusting our mom’s service arrangements to the right funeral home. Rick, we just cannot ever thank you enough for your expertise, kindness and so much help. You always made us feel as if we were the only family you were assisting, and we all know you were extremely busy. Thank you so very much, Rick. Ann, you were so patient and sweet with me no matter how many phone calls or questions. We also appreciate all your work on the lovely guest book. Thank you, Ann. We send a huge thank-you to you, Brady, for the wonderful job you did on mother’s video. So many people told us how great it was at the service. It is a gift we all love and treasure. You are very special people! May God bless each of you and the outstanding service you provide. Mother’s service was perfect in every way. We are forever grateful…
Rick, I want to thank you for everything you have done for my family. We sincerely appreciate your guidance through this difficult time. Your friendship meant so much to Mom & Dad not only as their neighbor at one time but also as a source of comfort through times of loss. Dad spoke so highly of you and his trust in you. For you, we are truly grateful… Again our sincere thanks to you. You are in our thoughts and prayers as well as for your family.
Rick, Brady and Ann
Thank you to the three of you for your outstanding treatment of our loved one both before and after her meeting the Lord. Brady, you made Mom feel so comfortable and respected when you helped her with insurance plans for when the time came for her to meet the Lord. Rick, Mom thought you were the best and you made it easy for her to pre-plan for that special day for her. The dignity with which you took care of our Mother was so very special. Thank you all.
Rick, Ann & Staff – Thank you so much for your helpful expertise and meeting our needs during a difficult time. [She] was a special lady and you helped make the celebration of her life memorable…
To everyone at Telford’s – Our family is so grateful for your caring and support during the passing of our father… Allowing us to help our mother financially so she could grieve for our father without any other worries helped her greatly!! Thank you so much for all you do – we are forever grateful!
We really appreciated Russ and all he did for us. Thank you.
Many thanks to all of you for your kindness & sensitivity in helping all of us through a time of sadness.
Rick and Staff,
Thank you so much for your help during this sad time for our family. You and your staff did an outstanding job with organizing the service and helping us through the process. We really appreciate you.
Thanks to all of you for your loving care – Not only to us but for Mom too!
Good morning Russ,
Thank you so much for all your help with [his] service. We had so many compliments, and much of the credit goes to all you did "behind the scenes" organizing, making contacts and just seeing to it that everything went smoothly. I can't thank you enough, and I will recommend Telford's whenever the discussion comes up.
Dear Rick – Thank you so much for such a wonderful celebration and send off… and thanks especially for your care and guidance. You made our difficult time easier. We appreciate everything you and your staff did to help us celebrate [her] life and transition on.
Rick & Ann,
Thank you for your support. Congratulations on your selection to work with the Veterans’ Cremation Society. Your generosity to the community is much appreciated.
Dear Telford Chapel, (Russ)
Thank you for taking such good care of us, as well as Mom!!
Dear Russ and staff,
Thank you for the care and compassion you showed during this difficult time. Your attention to detail made it so much easier for us to focus on our parents and have confidence that you were taking care of everything else. The service was even better than I had hoped and I thank you for putting it all together.
Dear Rick & Brady,
Thank you once again for all of your time & helpfulness with me in getting the VA marker ordered for my parents… I also appreciated you kindness in combining their ashes in preparation for the placement at Wenatchee Cemetery. I truly enjoyed the time you took to sit & visit with me, as well. It was refreshing to encounter you friendliness at such a time!
Dear Rick, Russ, Randi & the staff,
Thank you so much for your care… & the compassion you showed as he went thru all the arrangements for his mom. I know your care helped him thru a difficult time.
I want to thank you very much for the letter & obituaries about my son you sent me… We in the family miss him & loved him very much – I thank you for all you’ve done! God bless you…
Telford Chapel: We want to thank you very much for your compassion and understanding for allowing us to finance this service over the past few months. We appreciate it very much.
I want to personally thank you for helping us and allowing my family to say good-bye to Dad our way… I can see why my Dad liked you when he recently met you with his mom’s service. You went above and beyond for us at a very difficult time in our lives. So on behalf of my brothers, Mom, myself and our families, thank you for making the experience personable.
My Dear Rick: A thank you from my very soul. The pain I was feeling was so acute, I thought I would never be able to take another step forward. But, when I saw my beautiful Mother, it subsided a bit and I became a little stronger to let go, knowing she was with Jesus and suffering no more.
To Rick Phillips & staff
Thank you very much for all your help and creating a wonderful memory of [her].
Dear Mr. Phillips,
Thank you for meeting with me for making my prearrangements. I greatly appreciated your kindness and professionalism.
Thank you Rick for being so kind and helpful. You really did a great job. Thanks so much.
With many thanks to you for your kindness & loving care for our Uncle. He looked great. Truly appreciate everything you & staff did for us. Again thank you.
Thanks so much for helping [his] family. He was so impressed and relieved to have someone he could trust. That gives such peace of mind in time of need, and you are the best…
Telford’s Chapel of the Valley
We are sending our sincere gratitude for all the guidance and support you have given us during the dying process of my wife, and our mother… Thanks for your compassion. Thanks to all of you.
[We] so appreciate your kind and caring manner in guiding us through the myriad of paperwork and details after [his] death. You have a tough job and you do it extremely well. We were pleased with the service… Thanks Rick for being the kind, sensitive man that you are. We very much appreciate you.
Dear Telford’s Employees,
From the bottom of our hearts, we would like to thank you for making this experience as painless as possible. We really thought that making funeral arrangements would be the most horrible experience of our lives next to losing our beloved mother… but when your staff answered the phone, we knew we could place ourselves in your hands. We thank God…because we truly felt you had our best interests at heart and that you were in tune with our heartache and pain. We were able to trust you. Your staff gave us the strength and encouragement we needed to move on in such a hard time. Words cannot describe the comfort you instilled in our aching hearts and souls. We appreciate you for everything you have done for our family. Our Mother was a beautiful, smart, easy-to-love woman and she would have been so pleased in the way you helped us through this difficult time. May God bless you and yours.
Thank you so much for all your help… I really do not know what I would have done without your family there… I just wanted you to know how much I appreciated everything you did for me and especially the way your family does it, and handles the process. You truly have a special gift.
Dear Rick, Ann & Staff,
This is late, but to me it’s never too late to thank you for a job well done & to tell you how much we appreciated all your kindness to our families at the passing of my sister… It was very comforting to not only have someone who is professional, but also who has become friends & the beautiful service that honored my sister, we can’t thank you enough.
Thank you so much for helping us through this very difficult week. You have a tremendous gift for helping people through tough times. Again thank you so much for being there with us throughout the week.
Rick & Ann –
Thank you so much for all of your kind attention during the passing of my mother… We appreciate everything you did to make things easier for us.
Rick & Crew;
Thanks for your loving care … then getting the service going on time.
Rick and Ann, Thank you for … all you did for our family at mother’s funeral. It couldn’t have been more perfect. You took care of it all, and saved us so many details. We are all very grateful. You are also dear friends. Thanks again.
Dear Russell and staff of Telford’s, Thanks for all you did to make Dad’s service a wonderful celebration of his life. It was so much easier to get through because of you.
Dear Rick – Your thoughtfulness is greatly appreciated. Thank you so very much for the extra efforts on behalf of the family.
Rick & Ann, Thank you so much for stepping in and helping me with my mom. It’s been a “blessing” to have your support at this time. May you both have many blessings in your life!
Dear Rick & all, Thank you all very much for everything you did. It was very beautiful. We were all very pleased. Thanks again.
Telford’s, Thank you so very much for all your help with putting together [his] service. And especially for making the trip… We greatly appreciate all that you have done.
To our friend Rick and the staff at Telford’s – Thank you so much for everything you did to help us all through such a difficult time. Your sensitivity and sincere compassion were so comforting. You handled everything with such care and always took time for us, even when you were going through a difficult time yourself. Thank you for taking such good care of our Mom (& Grandma). God bless you always!
Dear Rick & Family, I thank God for you and your sweet dedication to helping our family through this season of transition to Heavenly peace with God. Blessings & appreciation…
Rick – I can’t thank you enough for the concern and care you gave my Mom… (You’re such a neat guy). I really appreciate your help as this was so difficult for me. I cherish a good friend like you. God bless you and your family.
Dear Russ, Thank you for all your care and concern in preparing Mother’s service this week. Everything was lovely – and if Mom was watching she would have approved and loved it all. I heard many comments about the video – people wanting to know more details. I told them it was a service of Telford’s and how much we enjoyed it too… it was beautifully done. Thank you again.
Dear Ann, Rick, Brady & Shone, With warmest thanks, grateful hearts, and deep appreciation for your thoughtfulness as you helped us through the process of saying our goodbyes… Blessings upon you and your ministry.
Thank you so much for responding to our need for compassionate care of our loved one... From the moment we met Brady Phillips we all felt a comfort and safety that we had not previously experienced. We have been client of Telford's in the past and appreciated your care but at this time we all are especially impressed by your care and feel that [he] is getting the care and respect that he deserves… Thank you from the bottom of my heart for doing your jobs with such professionalism and extraordinary compassion.
On behalf of [our] family we would like to thank Russ for the amazing arrangements he did for our Dad. Dad looked great.
Rick - It took me a little time to get this thank you note off to you. Our entire family wants to thank you all for your help and kindness. My dad, our dad was a very proud and independent man. He would have appreciated the way you all helped us through this tough time.
Rick, “Thank you” for everything. You made it very easy for all of us.
Rick, Ann & staff - Our heartfelt thanks for your prayers and support during Thelma’s last days and with the service. We are so grateful to have wonderful friends like all of you.
Rick/Ann - Thank you so very much for all of your help, and also the arrangement. Good friends are hard to find, and very much worth keeping.
Rick, Thank you so much for your kind, helpful manner at a difficult time for us. You will never realize how your caring and sympathy got me through. Sorry this is so late. It is none the less greatly appreciated.
Thank you for all the help. You all did a beautiful job and the DVD is wonderful.
Rick, Ann, Brady, We want to thank you all for everything you did to help our family through the passing of our mother, grandma, great grandma. Words cannot express your love, caring and professionalism you all showed. It made a very difficult time a little easier because of you all. May God bless you and the work you continue to do to help others as we were helped.
Russell - Just wanted to say thank you for your kindness you extended to our family. Losing a parent is overwhelming, and you were so very helpful and kind.
Dear Rick & staff - Thank you so much for taking such good care of our mother and us. It is quite a process and you definitely made it easier for us. Thanks again!
We want to let you know how much we appreciate your help at the difficult time of our Father's recent death. We worked with Russ Edwards and he was very helpful. We were able to meet with your staff ... and make a lot of the decisions that needed to be made ahead of time. This pre-arrangement made things so much easier when our Father passed away. Your staff was very helpful and understanding of our family's requests for our Father's service. The service was just the way that the family wanted. Russ was very helpful to each member of our family. He made sure that everything was taken care of. We appreciate all the help, care and concern we received from your staff. Thank you for making a difficult time a little easier for everyone.
Russ, I cannot thank you enough for the respectful & professional manner you walked us thru the planning of [his] service. Your kindness, understanding and empathetic way guided us thru. The service was beautiful & the video was exceptionally well done. God bless & keep you.
Thank you so much for taking such good care of my Dad … He is at peace in a better place.
Russ, Thank you for all your help during this difficult time. I hope you know how much your kindness and compassion have helped our family.
Rick, We are so thankful you were there for … the family. Your Christian attitude let the light shine through for the guys. They will be forever appreciative of you and your wife. God bless you both.
Thank you so much for your loving care and gift to keep God’s word going on in [his] memory.
Rick, You and your staff thoughtfulness meant much more than any words could say. Thank you everyone for helping our mother through such a difficult time. Thanks!
Rick & Ann, Thank you for the memory DVD, I am ever so grateful to have a copy. Rick, again, a beautiful service & my sister never looked more beautiful. Thank you.
Rick – Thank you for all your help and advice. You made a difficult process much easier. It was a pleasure working with you.
Dear Mr. Phillips, Thank you again for your many kindnesses & gentle care of both my parents and our family. You made a hard job so much easier. God definitely led me to your mortuary.
Rick – Thank you so much for your kindness & caring thru a really hard time for us. Everyone spoke about how nice the service was & we were very pleased with it. Could not have done it without you – Thank you again.
Russell Edwards: I appreciated the services you provided during this sad time. Her funeral was very nice and the church was packed with standing room only.
Thank you so very much for the very special job your staff provided for the burial … at Tahoma National Cemetery.
Dear Rick - I want to thank you and your staff so much for helping our family during dad's illness and death. Your willingness to guide us through this with knowledge and compassion has, indeed, touched my heart with comfort and hope. On behalf of our whole family - thank you.
Hi Rick - Just a note to wish you a blessed Christmas and New Year, and thank you for the job you do - dealing with people at a very sensitive time in their lives. We appreciate how well you took care of my mom's issues when she passed away in March. You were a dear friend to her, and she appreciated that so much, and you were very helpful to us. So, thank you, and may God bless you, and your "ministry".
...Thank you again for your care for our family and your respect of our loved one.
Dear Rick and staff, Thank you for your many kindnesses at the time of my sister's passing. We were a family in shock and you guided us. Even though you deal with these situations often, I felt your true concern.
Rick, We would like to thank you so much for all your services as well as your compassion during the passing of our wife & mother. She would have thought everything was so nice, and that really does help us. Thanks again.
Dear Rick & Staff - This is to thank you so much for all the wonderful help and kindness in which the service ... was arranged. Thank you again from all the family.
Russell, I wish to "Thank You" especially, because you worked so hard for me. You were so much help in so many ways & always took the time to listen & explain & put it all together. Telford's is a lovely chapel & I want to thank all of them too! They were so kind & helpful always, & if I had to call. I did so appreciate all the obituaries that came in the mail. I didn't have any extras & that was a nicesurprise to share with the family. Thank you again to my new friend, Russell & to all of you at Telford's. I did so appreciate all you did to make it easier for me.
Dear Rick and staff... We just wanted to say thank you for helping us with mom's passing. The service turned out great. Thanks for the warmth you showed when you came to get her at the house. I know we go back a long ways, and you are like family to us. Thanks again for everything you did. You guys (and Ann) are the best.
Thanks! You guys are the best as usual! ...Thanks for everything!
Dear Rick & Telford's staff - Thank you so very much for your help and handling of the arrangements for our dear mother's service. All went well and we had a wonderful service with lots of reminiscing and remembering family events while Mom was not ill and with us. Again - Thank you!
Dear Telford's - The family ... would like to thank you so very much for everything & the kindness and thoughtfulness was so comforting at a very sad time in our lives. Thank you so much.
Dear Rick & Staff – Thank you for your guidance & encouragement in walking through the process of losing a loved one. It has been a painful experience for our family, but your help has made it less difficult. Thank you again.
Rick, we would like to thank you & your staff for the loving kindness you gave us & our family. The beautiful peace you gave my parents gave us peace. We will never forget the caring you showed to all of us. Thank you so much.
Dear Russ – We want to let you know how much we appreciate your help with Mom’s final arrangements. When it was difficult to even think clearly, you made everything very simple, and we appreciated your thoughtfulness and understanding. We know few people attended the viewing, but we were grateful to see Mom looking a bit more like herself than she had at the end. Thanks to you and your staff for that, and for the many other details you saw to.
Our family wants to thank you for all you did for our mom. It was a very hard time and you were there to hold her up.
Thanks so much for helping with the arrangements following his death. You did exactly what you said you’d do – made a difficult time easier to get through. Your caring and compassion were much appreciated.
Dear Rick, Ann & Staff
Thank you for everything… She looked wonderful. Everyone was very pleased… The video was wonderful. Good job, Brady! Thank you, again. You all are to be commended for your services to our community! Keep up the great job because it matters a lot!
Thank you for the "extra" care you gave my parents & the special care you gave in my sister's passing. She fought a long battle with her cancer & it is comforting to know that everything was done in a professional, personal & friendly way. You are a special person!
Dear Mr. Phillips,
Russ Edwards was the person in your company that helped our family throughout the arrangements and funeral for my husband Gary. He was at all times courteous, consoling, professional and available. I want you to know that you have a very capable employee in Russ.
Dear Telford's staff,
Thank-you for the caring help you gave me in honoring my Mom. George and the nice young man (I didn't get his name) that helped with the service were patient and kind. Thank-you again.
Rick & staff,
During our recent sorrow, your friendship and sympathy brought us unusual comfort. The thoughtfulness of dear friends, especially your thoughtfulness, is helping us get through these days. Your kindness is with us each day, and will be with our family forever. Thanks so much...
Russ, Thank-you so much for everything you did for our family. We feel you went the "extramile" to make this as painless as possible considering the circumstances. My mom was my wholeworld and we will miss her dearly! Thank-you again so much.
Rick - Hats off to you & your staff for always giving A+ service!
Dear Rick & staff,
Thank you again for your loving care & help with Mom's service. Everything was done so lovely - You made Mom's home going so wonderful - We appreciated all you did for us. God richly bless you!
We want to thank you for all the kindness you showed our family during this difficult time. The service was everything we could have asked for and more. Thanks for giving Dad the extra ride to the cemetery, it's something he would have loved. That's one of the last things he wanted to do and you fulfilled that for him. Thanks so much.
We can't begin to tell you how much your assistance and care has meant to us. Thank you so very much for your special care... Putting trust in someone, like you, has helped us get through this hard time.
Telford's Staff - Especially Russell
We can't begin to thank you for your compassionate assistance and guidance for our mom's arrangements. Everything went very well. Thanks again
Thank you for all you and your staff did to help me through memorial plans. You were all so easy to deal with and made what could have been a challenge, something beautiful and memorable. Your services were highly recommended and will continue to be! Thank you!!
Dear Ann & Rick,
Our family really appreciates all of your kindnesses shown to us during this very difficult time. His passing was an unexpected death and to lose him from our midst is really overwhelming... Thanks again for all your support. Our love & blessings to you.
My family & I wanted to say a Big Thank You @ this time for your service. The whole funeral was very beautiful. Thankyouagain.
Our family cannot thank you enough for the care you gave our mom - as well as enormous respect when she passed. You helped us all deal with her death and got us through a most difficult time. I was very impressed on how much you have to do - but still remain calm. You held our family together with your "special glue". None of us will ever forget it. We thank you from the bottom of our hearts! You are a special person. I thank God for you.
To the wonderful and caring staff at Telford's
The compassion and tenderness that we received from your excellent staff was greatly appreciated. From the moment the call was made, we knew our husband and father would be in good hands. All the help and guidance made the grieving process easier... Thank you for honoring him.
Dear Rick, Ann & staff
Bless all of you. We truly appreciate all that you did to assist us! We felt so loved & cared for during the event!
Dear Friends at Telford's -
We so appreciate your love & care for each of us - God bless each of you & your business!
You are so wonderful! You (and your staff) have made this very difficult time bearable. Thank you so much for all the work you've done on behalf of Dad and Mom. He looked so peaceful and you made Mom feel comfortable and special. Pleaseknow how much we all appreciate the excellent services you provide.
Just a note to thank you for your help with my Grandmother's service. Everything went smooth & easy! You made a sad day a lot less sad & stressful. I thank you again.
Rick, Ann & staff -
Thank you for the wonderful care you gave ... and all you did for us! You are true caring, compassionate professionals all the way!
Thank you so much. You are truly appreciated. Beautiful service.
G. picked the right funeral home! Thanks for your help with services for our father.
I hope this note finds you well. I must tell you that letter you wrote me was so very kind, I don't know what I would of done if you weren't there to help me along the way. Thank you so much for that... Again thank you for everything, you truly are a very kind soul.
Thank you so much for all you have done for us. We appreciate your thoughtfulness, consideration, and compassion you have given to us.
Rick & Staff,
All of you are so wonderful. Auntie looked so nice. Thank you so much. We appreciated your gracious treatment of our family and friends.
Thank you so much for all you are to so many people. You are a God Send.
These simple words cannot convey our thanks and appreciation for your care ... The service and support of our family went above and beyond any expectations we may have had. You guys are a real class act! We are truly blessed.
... I wanted to let you know how deeply touched I was for your kind and generous thoughtfulness & service during my trying time... If & when the need arises I would like for you to take care of my body exactly the way you did for ... Thank you & God bless.
May God continue your life and your ministry to others. Because you take time to give to others some of life's most precious gifts... love, understanding and hope-- how very much you are loved.
Thank you so much for making all the arrangements for dad go smoothly. You were so kind and compassionate. Thank you
Dear Rick & Staff -
We want to thank you for being there for us at the worst possible moment in our lives. You were so kind in helping us through it all. Your generosity and personal attention to every detail was very reassuring.
Thank you for your sweet service. It was a tender time for us and you helped us be OK. We are truly grateful for the care we received both with Dad and then Mom.
Your mix of professionalism and sincere sympathy were the perfect combination for our family. You addressed our questions, informed us on things we would not have even known to ask about and made sure things were done exactly as Mother and Dad wanted. We will always be grateful for your excellent care.
Email to Rick Phillips:
All 3 services that you have arranged for our family have been done so with compassion and made as painless as was possible. We appreciate the personal approach and the attention to detail. We didn't have to remember anything. You took care of it all. We felt very supported through the entire process. We are happy to serve as a reference any time.
You have been such a blessing to our family. Thank you for all of your acts of kindness, your compassion & for making most difficult tasks a little easier.
We want to thank you for making Dad's service the best the situation could be. Your efficiency was remarkable and your kindness was truly appreciated. Thank you
Rick & staff,
We are so grateful for all your assistance, encouragement & guidance through the planning of our Mom's service. You were so gracious & helpful. Thank you for all you do to make a difficult time so peaceful. We love the video! Thank you.
Dear Rick, Ann and Brady,
We want to thank all of you so much for the wonderful, professional and caring service you gave us. The thoughtfulness you showed us was greatly appreciated. Even though we had pre-planned and were expecting my Mother's passing, you helped us through a very emotional time. We have nothing but praise for our experience at Telford's!!!
We cannot thank you enough for your caring & understanding as we mourn the loss... Our family was treated with tremendous care & courtesy. Your staff truly went above & beyond our expectations. You are such sensitive, loving people & you have forever touched our hearts. Thank you for making our loss easier to deal with.
"God's spirit shines through in people like you." This verse helps express our gratitude and thanks to you. We know you went through great lengths to prepare... And much much more. God threw the mold away after he gave you the gift of helping & being such a blessing to others. I am at a loss of any other words than THANK YOU!
Thank you for your loving care during this difficult time. Your "genuine-ness" made this painful process much easier, and you went above and beyond in making his service so special ...what a tribute... Thanks again for all your help.
Rick, Ann & staff
The support & caring meant so much to my family. We can not thank you enough for everything. We would not change one thing. I feel such peace... Thank you from the bottom of my heart.
Dear Rick and Staff of Telford's Chapel,
When mom was dealing with her cancer returning, towards the end of her life we realized that we had to face the fact of her eminent passing. Obviously, that was not an easy time, however, it truly was a blessing how you helped us with the process.
Therefore, we would like to try to express our deepest gratitude and most sincere appreciation for all of your time and genuine kindness!
We thank you for the many details and questions that you helped us with. The special hidden touches of thoughtfulness will always be cherished, and that is thanks to your very considerate staff, and mainly you Rick! Especially with providing us with some very private and special moments that will be cherished always!
We now have a better understanding for what others have gone through when having to deal with the process of a loved one's dying. It is difficult to imagine how you must feel at times, with having to deal with death on a daily basis, but when you realize and focus on what it means to the rest of the family and friends, and how you can help them, it all makes sense!
We appreciate all of your understanding, time, and support! And, are eternally touched and grateful! With Much Love and Gratitude!
Thank you folks so much with the nice funeral you gave Mother. She looked so nice, & my thanks to Russ that he was so patient & caring in a loss like ours. Thank you so much, God bless all of you
Thank you so much for being there for us. We appreciate everything that you and your staff did for us. Thank you doesn't seem enough.
Thank you for all you did for our family. From the time ... was taken from our home then the service at the cemetery & then the memorial service. You were there for our family; we knew how much you cared. We deeply appreciate each one of you.
Rick & Ann,
The way you treated & cared for our Mom will never be taken for granted or forgotten. This has to be a calling for all of you... God bless & keep
Thank you very much - Telford's - Dear Rick - We really appreciate the manner in which you helped us get through some of the final steps during our time of bereavement. You're very understanding Rick, and your personality serves you well.
Telford's Chapel of the Valley,
Thank you so much for your service and your kindnesses during this time of bereavement. I appreciated it so much. God bless you richly.
Thank you for all you have done. You made this step in life a more simple one. Thank you for treating my mother with the utmost respect and dignity. May God bless you and surround you with Christ’s love.
Thank you for taking such good care of my Grandfather. You handled each of our family members like they are your own. Thank you! Our family has appreciated your service for many years. You have a very unique way of comforting the family during such a difficult time. Thank you once again.
Rick & staff
Thank you so much for all the caring & love you showed us. It takes special people to do what you do. God knew you would do well in your job. Thank you, you are a blessing from God. God bless you and all your family.
First I want to thank you for allowing us to hang out at the Chapel while waiting for services to start. Again you have been thoughtful & lightened the circumstances we were facing in the loss of...
Rick, I'm enclosing a snapshot of you at the cemetery that I took on Friday. "Rick at Work"! You are the best at what you do & I feel honored that you have taken care of my loved ones. Thank you!